Refund Policy

At SAR Exports Limited, we aim to ensure every customer is fully satisfied with their purchase. If you are not completely happy, please review our refund guidelines below.

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Returns & Eligibility

• Items may be returned within 14 days of delivery.

• Products must be unused, unworn, unwashed, and in their original packaging with tags attached.

• Custom, personalised, or final-sale items are not eligible for returns or refunds.

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Refund Process

• To request a return, contact us at [Insert Email] with your order number and reason for return.

• Once your return is approved and the item is received and inspected, we will issue a refund to your original payment method.

• Refunds may take 5–10 business days to appear, depending on your bank or payment provider.

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Damaged or Incorrect Items

If you receive a damaged or wrong item, please notify us within 48 hours of delivery with photos. We will arrange a replacement or full refund at no additional cost.

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Shipping Costs

• Return shipping costs are the responsibility of the customer unless the return is due to our error.

• Original shipping fees are non-refundable.

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Exchanges

We offer exchanges for eligible items, subject to stock availability. Please contact us to arrange an exchange.

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Contact

For all refund or return requests, please reach us at:
Email: sartrading2025@outlook.com